Shipping Policy

We are committed to processing and shipping your order as quickly as possible. Please review our shipping policy below before placing your order.

Order Processing Time

All orders are processed within 0-1 business day after payment is confirmed.

Orders are processed from Monday to Friday, excluding weekends and public holidays.

Orders placed on Saturday, Sunday, or a public holiday will be processed on the next business day.

Shipping Time

After your order has been processed and shipped, the estimated delivery time is 3-5 business days.

The total estimated delivery time, including processing and shipping, is usually 3-6 business days.

Shipping Schedule

• Processing time: 0-1 business day
• Delivery time: 3-5 business days after shipment
• Shipping days: Monday to Friday
• Weekend shipping: Orders are not shipped on Saturday or Sunday

Shipping Rates

Shipping rates, if applicable, will be clearly displayed at checkout before you complete your purchase.

If free shipping is available, it will be shown at checkout.

Shipping Locations

We ship to the locations available during checkout. Please make sure your shipping address is complete and accurate before submitting your order.

We are not responsible for delays or delivery failures caused by incorrect, incomplete, or unavailable shipping addresses provided by the customer.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow up to 24 hours for the tracking information to update after the carrier receives the package.

Delivery Delays

While most orders are delivered within the estimated delivery time, delays may occasionally occur due to carrier issues, weather conditions, holidays, high order volume, customs processing, or other circumstances beyond our control.

If your order has not arrived within the estimated timeframe, please contact us and we will help check the delivery status.

Incorrect or Incomplete Address

Please carefully review your shipping address before placing your order.

If you entered an incorrect or incomplete address, please contact us as soon as possible. We will do our best to update the shipping address before the order is shipped, but we cannot guarantee changes once the order has been processed or dispatched.

Lost or Missing Packages

If your tracking information shows that your package was delivered but you have not received it, please first check around your delivery location and contact the carrier for more information.

If you still need assistance, please contact our customer support team and we will help review the issue.

Contact Us

If you have any questions about shipping, delivery, or your order status, please contact us through our website contact page or customer support email.